Frequently Asked Questions

F.A.Q

Frequently Asked Questions

We’re hoping we’ve provided you with some answers, but our door’s always open for a chat if you have any others.

GENERAL QUESTIONS

Frequently asked questions

How long does it take to build a website?

This completely depends on what you need. It takes longer to build a 1000 page megasite than a smaller eight page brochure website.

What size companies do you produce web designs for?

We like to work with all sorts and sizes of businesses and individuals, and we bring the same skills used to support our celebrity and big business clients to the work we do for smaller clients. We’re just as keen to work with small businesses as we are large ones, and as a local firm we’re ideally placed to understand the needs of growing organisations.

Do you redesign existing websites?
We certainly can do! It’s important to approach website redesignssensitively to make sure your reasons for redesigning are valid. This will ensure the project is an overall success from your ROI point of view.
Do you offer ongoing help with our new site once it's launched?

If you need our help with web support and maintenance, we'll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we'll still be here for you!

Will my website work on smart phones and tablets as well?

It most certainly will! More people are accessing the web via small screens than ever, and the trend is likely to carry on. If your site doesn’t display or work properly on a mobile or tablet screen, you risk losing a big chunk of your potential audience. It means mobile responsive web design is essential these days. Every website we create is mobile responsive.

Can you help me rank high in Google?

A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it’s a lot more challenging, and getting it wrong can affect your reputation. Thankfully we have all the SEO tools and know-how to maximise your chances and some happy customers to vouch for us.

TECHNICAL QUESTIONS

Frequently asked questions

What happens to the copyright of my website if I move to another agency?

Your site is yours. You can move if you like, and we will never penalise you for it.

What is WordPress?

WordPress is a free platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we need so you’re easily able to keep your site up to date with new content. We love it, as do millions of business owners. We use it for all the different websites we create, from small business websites to ecommerce sites.

Can you convert my existing website into WordPress?

Yes, we can migrate your website to WordPress. However it’s important you don’t lose any search engine visibility in the process, so we’ll cover that too.

If WordPress is free, why do I pay for your services?

WordPress is free to use. We charge you for design and development services but once your site is finished, you don’t have to pay any ongoing costs for using the platform itself.

What is web hosting?

Web hosting is required in order to get your website online. It is the space that you ‘rent’ which houses your web files and allows users to access your site and the information contained on it.

Can I purchase my own domain?

Go ahead. Once you’ve sorted your domain out, we can take things from there. But if you need help, feel free to ask.

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